Privacy Policy
Last updated: September 2026
Brique & Braque places importance on the protection of privacy and personal information.
This Privacy Policy explains the personal information we may collect when you use our online store, the reasons why we collect and use it, the categories of persons or businesses to whom it may be disclosed, as well as the rights available to you.
It applies to personal information collected notably through our website, our Shopify store, your customer account, your orders and your communications with Brique & Braque.
1. Personal Information We May Collect
The information collected varies depending on how you use the website.
It may notably include:
Identification and Contact Information
- first and last name;
- mailing address;
- billing address;
- shipping address;
- email address;
- telephone number.
Order-Related Information
- products ordered;
- order history;
- purchase amounts;
- shipping information;
- returns and refunds;
- communications related to a transaction.
Customer Account Information
When you create or use a customer account, we may collect the information required to create, identify and manage that account, as well as information associated with it.
Payment Information
Information required to process a payment is transmitted to the applicable payment providers.
Brique & Braque does not directly retain your complete credit card information.
Technical and Browsing Information
When you use our website, certain information may be collected automatically, including:
- your IP address;
- the type of device used;
- browser;
- operating system;
- certain information relating to your session;
- pages visited;
- how you interact with our website;
- information collected using cookies and similar technologies.
Communications
When you communicate with us, we may retain your message as well as any information required to process your request.
2. Why We Collect and Use This Information
We collect and use personal information when necessary for the activities of our store or when permitted by law or by your consent.
It may notably be used to:
- process an order;
- accept and administer a payment;
- prepare and ship products;
- provide order tracking;
- process a return or refund;
- respond to customer requests;
- create and manage customer accounts;
- ensure the operation and security of the store;
- prevent or detect certain fraudulent transactions;
- maintain records required for our accounting, tax or legal obligations;
- analyze the operation and use of our website;
- improve our store and the user experience;
- send you our newsletter or other commercial communications when you have provided the required consent;
- comply with any other obligation provided by law.
We seek to limit collection to information that is reasonably necessary for the purposes for which it is collected.
3. Consent
Where the law requires your consent to collect, use or disclose your personal information, we seek to obtain valid consent appropriate to the purpose concerned.
When your consent is requested for an optional use, such as certain marketing communications or certain non-essential cookies, you can generally refuse without this preventing you from making a purchase.
You may withdraw consent that you have previously given, subject to applicable legal or contractual restrictions and a reasonable period of time required to process your request.
Withdrawal of consent does not prevent Brique & Braque from retaining or using certain information where this remains necessary to comply with a legal obligation, perform a contract or for any other purpose permitted by law.
4. Newsletter and Commercial Communications
If you subscribe to our newsletter or consent to receive our commercial communications, we may use your email address to send you, among other things:
- news from Brique & Braque;
- new products;
- promotions;
- new arrivals;
- other communications related to our store.
You may unsubscribe at any time by using the unsubscribe link provided in our emails or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending communications necessary to process an order, manage an account or respond to a service request.
5. Shopify
Our online store operates on the Shopify platform.
Shopify notably provides services related to hosting, operation of the store, customer accounts, the shopping cart, orders and the processing of certain transactions.
As part of these services, Shopify may collect, process, host or retain certain personal information required for the operation of the store.
Use of Shopify services is also subject to Shopify’s applicable privacy practices and policies.
6. Payment Providers
Depending on the payment method you choose, your information may be transmitted to Shopify and/or other payment providers, including PayPal.
These providers process the information required to authorize and complete the payment in accordance with their own obligations and policies.
Brique & Braque generally does not have access to your complete payment card information.
7. Service Providers and Disclosure of Information
We may disclose certain personal information to service providers that help us operate our store or fulfil our obligations to customers.
These providers may notably include:
- Shopify;
- payment providers;
- carriers and delivery services;
- statistical data providers such as Google Analytics;
- hosting or technology service providers;
- security or fraud-prevention providers;
- professionals called upon to advise us when necessary;
- authorities or organizations where the law requires or permits us to disclose certain information to them.
We seek to limit the information disclosed to what is necessary to provide the relevant service.
8. Processing or Storage Outside Quebec
Certain Brique & Braque providers, including technology or payment service providers, may process or store personal information outside Quebec or Canada.
In these situations, the information may be subject to the laws applicable in the jurisdictions where it is processed or stored.
Brique & Braque takes the measures required by applicable legislation when entrusting personal information to providers located outside Quebec.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some are necessary for the operation of the store. They may notably be used to:
- maintain a session;
- remember the contents of the shopping cart;
- provide certain security functions;
- enable the checkout process to function;
- provide certain functions related to customer accounts.
Other cookies may be used, with the required consent, to measure website traffic, analyze use of the website and improve the browsing experience.
We notably use tools associated with Shopify and Google Analytics.
Certain of these technologies may be used to analyze information relating to your browsing or your interactions with our website.
10. Managing Cookie Consent
When you visit our website, our consent management tool allows you to make choices regarding certain categories of non-essential cookies.
You may notably refuse or change your preferences where this option is available.
You may also manage certain cookies through your browser settings.
Blocking necessary cookies may, however, prevent certain website functions from working properly.
11. Retention and Destruction of Information
We retain personal information only for the period reasonably necessary for the purposes for which it was collected and to meet our legal, tax, accounting or contractual obligations.
The retention period may therefore vary depending on the nature of the information and the reason it is held.
When the purposes for which information was collected have been fulfilled and no obligation continues to justify retaining it, the information is securely destroyed or anonymized where permitted by law and where that method is appropriate.
12. Security
Brique & Braque implements reasonable measures to protect personal information against, among other things:
- unauthorized access;
- loss and theft;
- unauthorized use;
- unauthorized disclosure;
- alteration;
- improper destruction.
The nature of the measures used depends notably on the sensitivity of the information and the risks associated with its processing.
We also use the security measures provided by Shopify and our other providers.
However, no method of electronic transmission or storage can provide an absolute guarantee of security.
13. Access to Personal Information
Subject to the exceptions provided by law, you may ask whether Brique & Braque holds personal information about you and request access to it.
A request may be sent to the Privacy Officer at emile@briquebraque.ca.
We may take reasonable measures to confirm the identity of the person making the request before providing personal information.
14. Correction
You may request the correction of personal information that is inaccurate, incomplete or ambiguous in the circumstances provided by law.
To request a correction, contact emile@briquebraque.ca.
15. Withdrawal of Consent
Where the processing of information is based on your consent, you may request to withdraw that consent, subject to the exceptions and consequences provided by law.
Where relevant, we will inform you of the consequences of such withdrawal.
Certain information may nevertheless remain necessary to provide a requested service, process a transaction or comply with our legal obligations.
16. Portability of Information
In the circumstances provided by law, you may request that certain computerized personal information you have provided to us be disclosed in a structured, commonly used technological format.
You may also request that it be disclosed to another person or organization when the conditions provided by law are met.
17. External Links
Our website may contain links to websites operated by third parties.
When you leave our website, the privacy practices of the external website apply. Brique & Braque is not responsible for the privacy practices of these third parties.
We recommend reviewing their policies before providing them with personal information.
18. Changes to This Policy
We may change this Privacy Policy to reflect changes in our practices, services, providers or legal obligations.
The most recent version is published on our website and the date of the latest update appears at the beginning of the policy.
Where the law requires a change to be subject to notice or renewed consent, we will take the appropriate measures.
19. Contact Us
For any general question regarding the store:
info@briquebraque.ca
450 543-4406
For any question or complaint regarding personal information or to exercise a right provided under this policy:
Emile Fortin
Owner and Privacy Officer
emile@briquebraque.ca
450 543-4406
Bois-des-Filion, Quebec, Canada
We will review requests and complaints in accordance with our applicable obligations.